• We offer counselling, sexual therapy and other services to help for those experiencing difficulties in marriage or in any adult couple relationship.
• We can provide counselling for you and your partner or for you on your own.
• We can help if you are having problems and want to work them out, or if you want to separate, or if your relationship has ended.
• We also have a sex therapy service. Sexual therapy is available for couples or individuals who have specific sexual problems.
• Life Skills, training & other support services for individuals or groups. You can get more details of these services from the following link. Life Skills
• Relate recognises, respects and values diversity. Our services are open to anyone who might benefit from them.

Other services available at the Centre include:

• Family Mediation
• Life Skills, Training & Coaching

We will offer you your first appointment as quickly as we can, normally within two weeks. If at the end of this appointment it is agreed further counselling or therapy may be helpful, we will discuss with you that times you can come on a regular basis, and when this might begin.

You can usually come to see us during the day or in the evening as we operate between 9 a.m. and 9:30 p.m. during the week and on Saturday mornings.
Counselling sessions are usually once a week for up to an hour. You will see the same counsellor each week and your counselling will continue for as long as both you and the counsellor feel it is helpful.

Our counsellors are carefully selected and trained by Relate to a nationally recognised standard. They receive continuing support and supervision and have access to a range of professional consultants. In this way we maintain consistently high standards.

Counselling is a private and confidential form of help. This means that we will not give your name or any information about you to anyone outside Relate unless someone's personal safety is at risk. If you would like more information about this, please ask.

• A meeting with a counsellor, your first appointment as quickly as possible, usually within two weeks
• Relationship counselling for one or both of you
• Separation and divorce counselling, if required, to help you end your relationship as positively as possible
• Sexual problems service - if one or both of you has any sexual difficulty
• Training events and Courses to help you in building better relationships
• Our crisis helpline, on Tuesday mornings and Thursday afternoons Please telephone our special phone line (01442) 266 838 (only local call cost)

We rely on contributions from clients to keep our services open to all. We expect you to pay for our services according to your income. The service you receive is not affected by the amount that you contribute. If you need to discuss how much you can pay for each session this will be with the counsellor at your first meeting.

Once counselling begins, we ask you to make sure you keep your appointments. If you have to cancel an appointment, please let us know as soon as possible, so that we can offer it to someone else. If you miss an appointment or cancel at short notice (less than 48 hours) there will be a cancellation fee to pay - we will send a comprehensive Information Booklet, that will provide more details on this subject.

We try to provide a caring, effective and efficient service. To help us do this, we invite clients to comment on their experience of Relate. You will receive, at certain points during your time with us, evaluation forms for completion.

We would appreciate you spending a few moments to complete these forms and returned to us as this enables us to maintain services that meet the needs of our clients. Relate has a written complaints procedure and abides by the codes of ethics and Practice of the British Association for Counselling and Psychotherapy (BACP).